Estrella Nail & Spa in Peoria, Arizona

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• Ashley Nelson

  Posted Apr, 16 2019

  The WORST place I have ever been to, I have NEVER had any nail salon tell me they can't help me with my nails. I let my kids paint my nails blue and when I tried to take the Polish off it would not come off, So I came here hoping a nail professional could fix them. I told her exactly what I wanted before we even began that I wanted to cover up or get rid of the blue color that my kids painted. She painted my nails a dark maroon color that I had picked out from thier salon that was dark to help cover the blue color. She painted my nails but you could still see the blue color on the cuticle line and sides of my finger nails when I asked for her to cover it up she went and grabbed another gentleman maybe the manager who told me that I would have to pay extra to have a "manicure" I said whatever it takes to get rid of the blue color. As I'm waiting for a new person to help me because the last girl did not want to do anything more to help with my nails I decided if I'm going to pay extra I might as well get a full set. He said that they don't cut your cuticle with a full set & I'd have to pay extra on top of the full set. I said I don't mind paying extra as long as the blue color is gone and my nails are fixed. He then said even if I pay all this extra that there's no guarantee that it would even "fix" my nails. Why would I pay all this extra if you cant fix my nails? I honestly dont understand what the problem is, Clearly this place doesn't know what they are doing. Then he had the nerve to ask if I was going to tip take in mind I would have NEVER sat down in thier chair to begin with if they COULDN'T "fix" my nails and that Ive already over paid $16 for nothing. I went to another salon where THEY FIXED MY NAILS. This place just did not want to help and wanted to get me out as fast as possible to help someone else.

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